Lucky Palace

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Responsible gambling

At Lucky Palace Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players. We encourage you to gamble within your means and provide various tools and resources to help you do so.

Setting Deposit Limits. You can set daily, weekly, or monthly deposit limits in your account to control how much money you want to spend on gaming. This way, you'll never go over budget and risk financial difficulties.

Time-Outs. If you feel like you're losing control of your spending habits, take a break from gambling with our time-out feature. You can set periods ranging from 24 hours to several years during which your account will be locked, and promotional communications will be halted.

Self-Exclusion. For more severe cases, we offer self-exclusion for extended periods, allowing you to block access to your account for a specified timeframe (up to 6 months or several years). Your account will remain locked until the chosen period ends, preventing any further gaming activities.

Session Reminders and Reality Checks. Optional session reminders will pop up after set durations to show time spent and balance changes. This feature can help you monitor your behavior and stay in control of your gaming sessions.

Loss Limits. Configure loss limits to cap the net amount you can lose over specific timeframes. When multiple limits apply simultaneously, the strictest one is applied by default for safer play.

Links to Support Organizations. We provide links to international support bodies such as national problem gambling helplines and online counseling services. This allows you to seek help whenever needed.

Responsible Gaming Toolkit

Lucky Palace Casino's responsible gaming toolkit includes:

  • Deposit limits
  • Time-outs
  • Self-exclusion
  • Session reminders and reality checks
  • Loss limits

We strive to provide a supportive environment for all our players, ensuring they can enjoy online gaming responsibly.